Shipping policy

Welcome to AutoCosmetic Pros! We are delighted to provide you with the finest automotive detailing and touchup products. Below is our Shipping Policy, designed to ensure a smooth and efficient delivery experience.

1. Processing Time: Orders are typically processed within 1-3 business days. This includes verifying your order, quality checks, and packaging. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Delivery Times: We offer various shipping options to meet your needs. Delivery times vary based on the shipping method selected and your location. Estimated delivery times will be provided at checkout.

3. Shipping Costs: Shipping charges are calculated based on the weight of your order and the shipping method chosen. You will see the shipping cost at checkout before finalizing your order.

4. Customs, Duties, and Taxes: For international orders, AutoCosmetic Pros is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damaged or Lost Orders: AutoCosmetic Pros is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. Shipping Address: Ensure your shipping address is correct when placing an order. AutoCosmetic Pros is not responsible for shipments sent to incorrect addresses provided by the customer.

7. Customer Service: For any questions or concerns regarding your order or shipping, please contact our customer service team.

Thank you for choosing AutoCosmetic Pros. We are committed to delivering your products promptly and efficiently.